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If you don't have a login for the Customer Support portal, please contact your Account Manager to arrange access.

You can log support calls directly with our system by logging in above, or you can email [email protected].

When contacting us please have details such as:

• Which Depot/Store is affected
• How the problem impacts the operation?
• How many users does the problem affect?
• In what areas is the operation being affected?
• What scenario the problem occurs under
• Any errors generated
• What steps have been taken to diagnose the problem

Then call our support line on:
UK: +44 844 894 0322
US and Canada: +1 360 647 1622 Ext. Option 2
France: +33 (0)3 25 76 36 80 (office hours only, at other times call our UK team: +44 844 894 0322)
Germany: +49 800 5 22 55 88 (office hours only) or via email: [email protected]